Terms and Conditions
1. General Conditions
Your instructor is bound by a professional code of conduct. Your instructor will be courteous, polite, tidy and punctual. He will also behave in a professional and ethical manner at all times. Your instructor’s vehicles will be well maintained, clean and tidy. The vehicle of course is fully insured for driving tuition. Your instructor will not use your lesson time for any other form of business, personal or otherwise.
At Two Wheels Training we do lessons from 2 up to 8 hours in order to ensure that our pupils get the maximum benefit from our expert instructors.
2. Qualifications
Your Instructor is ADI qualified and fully licensed by the Road Safety Authority (RSA) to give driving tuition.
3. Driving Licence
The learner must hold a current, valid driving license (full or learner permit), which must be produced on or in advance of their first lesson.
4. Payments
Payment must be made at the time of booking in order to secure the instructor and vehicle for the duration of the agreed lesson. Please note that all payments are non-refundable . At this point a binding agreement is made between you andTwo Wheels Training. This does not in any way affect your statutory rights to be provided with the goods and services you have bought.
5. Lesson Postponement
Provided notice is given to the school or to your instructor no later than 10 days in advance of the lesson, no penalty will apply. Your instructor reserves the right to postpone lessons if he or she feels the weather or road conditions are unsuitable or dangerous. The instructor cannot be held responsible for any costs incurred as a result of him or her having to postpone any lessons, for whatever reason.
6. The Driving Test
a) Bookings
The driving test bookings always take priority over other lessons. Therefore, your lesson may be postponed to allow for someone else’s driving test and vice-versa. Changes to lesson bookings as a result of this will be notified immediately. Test appointments must be notified to your instructor as soon as they are known; otherwise he cannot guarantee to provide a vehicle for your test.
b) Use of the Vehicle
In the interest of customer and public safety your instructor reserves the right to withhold the use of a vehicle for the test if, in their opinion, your driving is actually or potentially dangerous.
c) Test Cancellation
Ten clear days’ notice of cancellation or postponement is required by the RSA. Failure to provide the required notice will result in the loss of your test fee. Two Wheels Training cannot be held responsible for any postponement or cancellation by the RSA. However, we will do all that is possible to arrange another test date as quickly as possible.
7. GDPR
Two Wheels Training is bound by The 2018 GDPR act, all information can be found on below website
www.dataprotection.ie
8. Punctuality
In their own interests learners are advised to be punctual for their lesson appointments. All such appointments should be recorded (and checked where possible by their instructor) to ensure that mistakes are avoided. The instructor would normally wait a maximum of 45 minutes before the lesson would be abandoned and the lesson fee forfeited. A reciprocal waiting time may become necessary if the instructor is delayed due to unforeseen circumstances. Any lesson time lost as a result of this would be made up by the instructor either at the end of the normal lesson time if possible or at a later date.
9. Learner Comfort and Safety
In the interest of comfort and safety learners are advised to wear suitable motorcycle, footwear and clothing which does not restrict movement. Learners must also take note of any medication they are taking that may affect their ability to drive safely and advise their instructor accordingly before taking any lesson booked.